tb888 Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and tb888 ("tb888", "the Platform", "we", "us", "our") governing your access to and use of the tb888 website, mobile web platform, and all associated services available at tb888.io.

By accessing the tb888 platform, creating an account, making a deposit, claiming a bonus, or placing a bet, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease use of the tb888 platform.

These Terms apply to all residents of Bangladesh and all other jurisdictions where use of the tb888 platform is legally permitted. It is the sole responsibility of the Player to verify that online gambling is lawful in their jurisdiction before registering or depositing funds.

tb888 reserves the right to amend, update, or replace these Terms at any time. Continued use of the platform following notification of updated Terms constitutes your acceptance of those changes. We recommend reviewing these Terms periodically to remain informed of any modifications.

To register and maintain an active account on tb888, you must satisfy all of the following eligibility requirements:

• You must be 21 years of age or older. tb888 strictly enforces a 21+ age policy. Registration by individuals under the age of 21 is prohibited and constitutes a breach of these Terms.
• You must be a natural person (not a corporation, trust, or other legal entity) acting on your own behalf.
• You must provide accurate, truthful, and complete information during the registration process, including your full legal name, date of birth, residential address in Bangladesh, and a valid Bangladesh mobile number.
• You must not currently be subject to a self-exclusion order, whether imposed by you or by tb888.
• You must not be a resident of a jurisdiction where online gambling is explicitly prohibited by applicable law.

One Account Per Player. Each player is permitted to hold only one registered account on the tb888 platform. Creating multiple accounts — whether under the same or different identities — constitutes a violation of these Terms and will result in all associated accounts being suspended and all balances being forfeited.

One Account Per Household. tb888 permits only one active account per household address. Where multiple family members share the same residential address, each must independently verify their identity and notify tb888 support prior to registration to avoid account flags.

tb888 reserves the right to decline any registration application at its sole discretion, without obligation to provide a reason.

tb888 operates a Know Your Customer (KYC) verification process in accordance with responsible gaming standards and anti-money laundering principles. All players must complete identity verification before withdrawals are processed.

tb888 may request the following documents at any time to verify your identity, age, and payment method ownership:

• A government-issued photo identification document (National Identity Card, passport, or driving licence)
• Proof of residential address in Bangladesh (utility bill, bank statement, or government correspondence dated within 90 days)
• Verification of the payment method used for deposits (screenshot of registered bKash, Nagad, Rocket, or Upay account in your name)
• A selfie photograph holding your photo ID, if requested by the tb888 compliance team

Failure to provide the requested documentation within the timeframe specified by tb888 may result in the temporary suspension of withdrawal privileges until verification is complete. tb888 will not process withdrawals to payment methods not registered in the verified account holder's name.

All KYC documents submitted to tb888 are handled in strict accordance with our Privacy Policy. Documents are used solely for verification purposes and are not shared with third parties except as required by applicable law.

All financial transactions on the tb888 platform are denominated in Bangladeshi Taka (BDT). tb888 accepts deposits and processes withdrawals exclusively via the following payment methods registered in the account holder's name: bKash, Nagad, Rocket, and Upay.

Deposits. The minimum deposit amount is ৳200. There is no maximum deposit limit subject to tb888's standard transaction processing policies. Deposits are typically credited to your tb888 wallet within 60 seconds of confirmation from the payment provider. tb888 does not charge fees on deposits; however, your mobile wallet provider may apply their own transaction charges.

Withdrawals. Withdrawal requests are subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal is processed.
• Withdrawals must be made to the same payment method used for the most recent deposit unless otherwise approved by tb888 support.
• The minimum withdrawal amount is ৳500. tb888 reserves the right to set maximum daily and weekly withdrawal limits, which will be communicated to players via account notifications.
• Where a bonus has been credited to your account, the applicable wagering requirements must be fully satisfied before any withdrawal can be requested.
• Processing times for withdrawals are typically one to three minutes for mobile wallet transfers following identity verification approval.

Returned and Failed Transactions. If a deposit fails to reach your tb888 wallet, contact support immediately with your transaction reference number. tb888 will investigate and resolve the discrepancy within 24 hours. tb888 is not responsible for delays caused by the player's mobile wallet provider.

No Third-Party Payments. Deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited and will result in funds being returned and the account reviewed for compliance.

tb888 offers a range of bonuses and promotional incentives to eligible players, including welcome bonuses, deposit match offers, free spins, cashback programmes, and seasonal promotions tied to the Bangladesh sporting calendar (including BPL season, IPL, and Eid special offers).

General Bonus Terms. The following conditions apply to all tb888 bonuses unless otherwise stated in the specific promotion terms:

• Bonuses are available to verified players who have met the minimum deposit requirement specified in the individual promotion.
• All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The standard wagering multiplier and eligible games will be detailed in each promotion's specific terms.
• Bonus funds have a validity period after which unused bonus balance and associated winnings will be forfeited automatically.
• Certain games — including progressive jackpots and some live dealer titles — may not contribute toward wagering requirements or may contribute at a reduced rate. Specific game contribution percentages are published in each promotion's terms.
• Maximum bet limits apply when playing with active bonus funds. Bets placed in excess of the maximum bonus bet limit may result in forfeiture of the bonus and associated winnings.

Bonus Abuse. tb888 monitors all bonus activity. Actions classified as bonus abuse include, but are not limited to: registering multiple accounts to claim the same promotion, exploiting software errors or miscalculations in promotion terms, placing opposing bets across accounts to guarantee bonus extraction, and any coordinated activity designed to circumvent the spirit of a promotion. Bonus abuse results in permanent account closure and forfeiture of all balances.

tb888 reserves the right to modify, suspend, or withdraw any promotion at any time. Players will be notified of material changes to running promotions within a reasonable time frame.

All casino games available on the tb888 platform — including slots, RNG table games (such as European Blackjack), crash games, and live dealer tables — are operated under a certified Random Number Generator (RNG) or via regulated live studio streams. The outcomes of all RNG games are statistically independent, unpredictable, and not influenced by tb888 or by player betting history.

Sportsbook Betting. All sports bets on tb888 — including cricket markets covering BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures — are governed by tb888's Sportsbook Rules. Bets are accepted at the odds displayed at the time of placement. In-play bets are subject to acceptance confirmation before being considered active. tb888 reserves the right to void bets in cases of obvious pricing errors, technical failures, or match irregularities.

Dispute Resolution. In the event of a dispute regarding a bet outcome or game result, the tb888 system records shall be the definitive source of truth. Players may raise a dispute by contacting tb888 support at [email protected] within 72 hours of the disputed event. tb888 will investigate and respond within five business days.

All game results and bet settlements are logged and auditable. tb888 does not manipulate game outcomes, payout percentages, or betting odds in real time in response to individual player activity.

The following activities are strictly prohibited on the tb888 platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities where legally required:

• Registering more than one account, or registering under a false identity
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform
• Exploiting software vulnerabilities, bugs, or errors for financial gain
• Engaging in match-fixing, collusion with other players, or any coordinated activity designed to manipulate game or bet outcomes
• Depositing funds obtained through unlawful means or using the tb888 platform for money laundering
• Using payment methods not registered in your own legal name
• Sharing account credentials with any third party or allowing any other person to use your tb888 account
• Threatening, harassing, or abusing tb888 staff or other players via any communication channel
• Reverse engineering, copying, or reproducing any part of the tb888 platform without express written authorisation

tb888 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms, suspected fraud, failure to complete KYC verification within the required period, detection of prohibited activity, or at the player's own request.

Voluntary Closure. Players who wish to close their account voluntarily may do so by contacting tb888 support. Any verified balance remaining in the account at the time of closure will be returned to the player's registered payment method following standard withdrawal processing, subject to any applicable wagering requirements.

Involuntary Suspension. Where tb888 suspends an account due to suspected prohibited activity, funds held in the account will be frozen pending investigation. If the investigation confirms a breach of these Terms, tb888 reserves the right to forfeit all or part of the account balance to offset any losses or damages incurred.

Players may appeal an account suspension by contacting [email protected] with supporting documentation. tb888 will review all appeals within ten business days and communicate its decision in writing.

All content on the tb888 platform — including but not limited to the tb888 brand name, logo, website design, text, graphics, game interfaces, software, data compilations, and promotional materials — is the exclusive intellectual property of tb888 or its licensed content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and is protected by applicable copyright, trademark, and intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the tb888 platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, publish, distribute, modify, create derivative works from, or commercially exploit any content on the tb888 platform without prior written consent from tb888.

Any unauthorised use of tb888 intellectual property is a breach of these Terms and may expose the infringing party to legal action.

To the fullest extent permitted by applicable law, tb888 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of — or inability to use — the tb888 platform, including but not limited to loss of funds, loss of data, loss of profits, or loss of opportunity, even if tb888 has been advised of the possibility of such damages.

tb888 does not guarantee uninterrupted, error-free access to the platform. The platform may be temporarily unavailable due to scheduled maintenance, technical faults, or circumstances beyond tb888's reasonable control (including network outages, natural disasters, or regulatory actions). tb888 will make reasonable efforts to restore service promptly and will communicate maintenance windows in advance where possible.

tb888 is not responsible for any losses arising from the player's use of an unsecured internet connection, a compromised device, or the disclosure of login credentials to a third party. Players access the tb888 platform at their own risk and are solely responsible for the security of their device and network environment.

Nothing in these Terms shall limit tb888's liability for death or personal injury caused by its own negligence, or for fraudulent misrepresentation, to the extent such limitation is prohibited by applicable law.

tb888 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on tb888, you consent to the collection and processing of your personal data as described in the Privacy Policy.

tb888 collects only the personal data necessary to provide its services, verify your identity, process your transactions, and comply with applicable legal obligations. Your data will not be sold to third parties for marketing purposes.

Players have the right to access the personal data tb888 holds about them, request corrections to inaccurate data, and request deletion of data subject to applicable legal retention requirements. To exercise any of these rights, contact tb888 support at [email protected].

For full details on how tb888 handles your personal information, please review our Privacy Policy.

tb888 is committed to promoting responsible gaming and player welfare. The platform is designed for entertainment purposes and should never be used as a source of income or a means of resolving financial difficulties.

tb888 provides all registered players with access to the following responsible gaming tools, available directly from the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to manage your spending.
• Session Time Reminders: Configure notifications that alert you when you have been playing for a specified duration.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours, 7 days, 30 days) without permanent closure.
• Self-Exclusion: Request a long-term or permanent self-exclusion from the tb888 platform. Once active, self-exclusion cannot be reversed for the duration of the exclusion period.

tb888 enforces a strict 21+ age policy. Any player found to be under the age of 21 will have their account permanently closed and any deposits returned in full, with any winnings forfeited. tb888 uses age verification procedures to detect and prevent underage gambling.

If you are concerned that your gambling behaviour is becoming harmful, we encourage you to use our responsible gaming tools or contact our support team for guidance. Further information is available on our Responsible Gaming page.

tb888 reserves the right to modify these Terms & Conditions at any time. When material changes are made, tb888 will notify registered players via their registered email address or via an in-platform notification at least seven days before the changes take effect, except where immediate changes are required by law or for urgent security reasons.

The most current version of these Terms will always be accessible at tb888.io/terms-conditions. The "Last Updated" date at the top of this document reflects the date of the most recent revision. Players who continue to use the tb888 platform after the effective date of any updated Terms are deemed to have accepted the revised Terms.

If a player does not accept a material change to these Terms, they may close their account before the effective date of the change by contacting tb888 support. Account closure in these circumstances will be processed without penalty, and any verified balance will be returned to the player's registered payment method.

If you have questions about these Terms & Conditions, require clarification on any provision, or need to raise a formal complaint, please contact the tb888 support team. Our English-speaking support agents are available 24 hours a day, seven days a week.

Email: [email protected]

Please include your registered account username, the nature of your query, and any relevant transaction reference numbers in all correspondence. tb888 aims to respond to all written queries within 24 hours and to resolve formal complaints within five business days.

For responsible gaming-specific concerns, please also visit our Responsible Gaming page, which provides additional guidance and self-help tools for players in Bangladesh.