Responsible Gaming
at tb888
tb888 is committed to providing a safe, fair, and enjoyable environment for every player in Bangladesh. We believe that gambling should always be a form of entertainment — never a source of financial stress or personal harm.
At tb888, responsible gaming is not an afterthought — it is built into the foundation of how we operate. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet and Rajshahi, and we understand that the accessibility of online betting places a heightened responsibility on us as a platform to protect our community.
Gambling on tb888 — whether you are betting on a Bangladesh Tigers cricket match, a BPL fixture, or spinning slots from Pragmatic Play — should always feel exciting and fun. The moment it stops feeling that way, we want you to know that you have powerful tools at your disposal and a support team ready to help you take control.
This page outlines everything you need to know about the responsible gaming features available on your tb888 account, the warning signs of problem gambling, a self-assessment checklist, and how to reach our dedicated support team. We urge every player to read this page carefully, regardless of how long you have been betting.
tb888 enforces a strict 21+ age policy. Anyone under the age of 21 is prohibited from registering or placing bets on the tb888 platform. Our KYC verification process is specifically designed to catch and prevent underage access. If you suspect a minor is accessing our platform, please report this to us immediately.
Never use gambling as a way to recover lost money, pay debts, or supplement income. Each bet is independent. Past losses do not influence future outcomes. If you find yourself chasing losses, stop immediately and use our cooling-off or self-exclusion tools.
Our English-speaking support team is available around the clock. Email us at [email protected] if you need help activating any responsible gaming tool or if you are concerned about your betting behaviour.
Built-In Player Protections
Your Responsible Gaming Toolkit
tb888 gives every player direct access to these protective features from within their account. All tools are free to use and take effect immediately upon activation.
Set a maximum deposit amount on a daily, weekly, or monthly basis in Bangladeshi Taka. Once your chosen limit is reached, no further deposits via bKash, Nagad, Rocket, or Upay will be accepted until the period resets. Lowering a limit takes effect immediately; increasing a limit requires a 7-day cooling-off period.
Decide in advance how long you want your gaming sessions to last. Once your session timer expires, tb888 will display a prominent notification and log you out automatically. You can set session reminders at 30-minute intervals so you always stay aware of how long you have been playing.
Take a short break from betting without closing your tb888 account permanently. Cooling-off periods of 24 hours, 48 hours, 7 days, or 30 days are available. During a cooling-off period your account remains open but all deposits and gameplay are suspended. The period cannot be shortened once activated.
If you feel that gambling has become a serious problem, self-exclusion allows you to close your tb888 account for a minimum of 6 months or permanently. During the exclusion period, tb888 will not send you any promotional communications. Contact [email protected] to activate self-exclusion at any time — our team will process your request within 24 hours.
Set a maximum amount in BDT that you are comfortable losing over a given period. Once your loss limit is reached, tb888 will prevent further wagers until the period resets. This tool helps you stay within a budget you have set for yourself before emotions or in-session excitement can affect your judgement.
Your full bet history, deposit and withdrawal records, and session durations are available in your tb888 account dashboard at any time. Reviewing your activity statement regularly is one of the simplest habits you can build to stay in control of your gambling behaviour and spending patterns.
Step-by-Step Guidance
How to Activate Your Protection Tools
Setting up responsible gaming controls on your tb888 account takes just a few minutes. Follow the steps below or contact our support team for guided assistance.
Access your tb888 account using your registered username and password. Make sure you are on the official tb888.io website and that you see the padlock icon confirming SSL encryption in your browser address bar.
Go to your account profile menu and select "Responsible Gaming" or "Player Safety" from the settings panel. All protective tools — deposit limits, loss limits, session timers, cooling-off, and self-exclusion — are grouped in this section.
Select the tool you want to enable, enter your preferred limit or duration, and confirm your choice. Restrictions take effect immediately. You will receive a confirmation message on-screen and a summary email to your registered address.
If you have difficulty activating any tool, or if you want to activate self-exclusion urgently, email our support team at [email protected]. Our 24/7 English-speaking team will action your request as a priority and confirm activation by return email.
Recognising a Problem
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Many players do not recognise the warning signs until the situation has already affected their finances, relationships, or mental wellbeing. tb888 urges all players to be honest with themselves and to check in regularly. The following behaviours are common indicators that gambling may be becoming a problem.
- Spending more money on gambling than you can afford to lose, or regularly exceeding the budget you set for yourself before a session.
- Chasing losses — continuing to bet in an attempt to win back money you have already lost, often leading to larger losses.
- Lying to family members, friends, or colleagues about how much time or money you spend gambling.
- Neglecting work, studies, family responsibilities, or personal health in favour of gambling sessions.
- Feeling anxious, irritable, or restless when you are not able to gamble or when you try to cut back.
- Borrowing money, selling possessions, or delaying essential payments (rent, utilities, food) to fund gambling activity.
- Gambling as a way to escape stress, depression, loneliness, or difficult personal situations rather than purely for entertainment.
- Repeatedly attempting to stop or reduce gambling but finding that you are unable to do so despite genuine efforts.
Self-Assessment
Quick Self-Check Questions
Answer the following questions honestly. If you answer "yes" to three or more of these questions, we strongly encourage you to reach out to our support team or activate a self-exclusion period on your tb888 account.
If you answered yes to three or more of the above, please contact our support team at [email protected] or activate self-exclusion directly from your account settings. You do not have to face this alone.
Age Verification Policy
Strictly 21+ — No Exceptions
tb888 enforces a strict minimum age requirement of 21 years old for all players. This is not merely a platform policy — it is a firm ethical commitment to protecting young people in Bangladesh from the potential harms of online gambling.
Every new tb888 account is subject to our Know Your Customer (KYC) verification process, which requires players to submit a government-issued photo ID — such as a Bangladesh National Identity Card (NID) or passport — confirming that they are 21 years of age or older. Accounts cannot withdraw funds or access full platform features until age verification is completed.
In cases where tb888 has reasonable grounds to suspect that an account holder may be under 21, we reserve the right to suspend the account, freeze any funds, and request additional verification documents before allowing further access. Accounts confirmed to belong to players under 21 will be permanently closed and all deposited funds returned.
If you are a parent or guardian and believe a person under 21 in your household has accessed tb888, please contact us immediately at [email protected]. We will treat your report as urgent and act swiftly.
We also recommend that parents and guardians use third-party parental control software to restrict access to gambling websites on shared or family devices. These tools provide an additional layer of protection beyond the age verification measures tb888 already has in place.
We Are Here to Help
Reach the tb888 Support Team
If you are struggling with your gambling behaviour, reaching out is the most important step you can take. Our team is trained to handle these conversations with care, confidentiality, and without judgement.
Send a message to our responsible gaming team at any hour of the day. Include your username and a description of the help you need. We respond to all responsible gaming emails within 4 hours. Email: [email protected]
Access the live chat feature directly from your tb888 account dashboard. Our English-speaking agents are on duty 24 hours a day, seven days a week, including Bangladesh public holidays such as Eid, Victory Day, and Independence Day.
Every responsible gaming conversation you have with our support team is handled with complete confidentiality. Your account details and the nature of your inquiry will never be shared with other players. You can speak openly and honestly — we are here to help, not to judge.
Play Smart, Stay in Control
When you are ready to enjoy tb888 responsibly, explore our cricket betting markets, casino games, and slots — all with your protective tools active and our support team on standby.